About Us Kitchen Mania are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page.

Our Contact details:
Kitchen Mania Ltd t/a Kitchen Mania
Head Office:1 Imperial Court Exchange Street East Liverpool Merseyside L2 3AB United Kingdom
Phone: 0800 068 5911
Fax: 0151 708 9171
Email: sales@kitchen-mania.co.uk

VAT No. 938 0624 15

Merchant Number: 51768471

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard and Debit Cards
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When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Small items will be sent by post. Bulky items will be sent by courier or our own transport.

Delivery Schedule We deliver your order right away. We will normally send your order to you in <5> business days subject to stock availability. International orders are generally received in under <21> days.

Back Orders If your item is not in stock, we will back order for you.  

Tax Charges For orders made from the UK or the European Union, the current 15% VAT rate is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption through HSBC Secure E-Payments. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All the products sold through this website come with a 30 day no quibble guarantee.  Please quote your invoice number/customer number in all correspondence.

After sales care and product guarantees in respect of electrical appliances sold is supplied by the respective appliance manufacturer.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 068 5911 (International +44 0800 068 5911) or write to us at Head Office:1 Imperial Court Exchange Street East Liverpool Merseyside L2 3AB United Kingdom

Privacy Policy Kitchen Mania Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm